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    Fushitong Butler Service：【Worry free pre-sales, in sales, and after-sales service throughout the entire process】

    The company adheres to the value concept of "people-oriented, daring to take responsibility! Achieve customers, do more practical things! Friendly and honest, cooperate and win! Equal innovation, dedication and law-abiding!", and pursues the most effective pre-sales, in sales, and after-sales services to improve customer satisfaction as the guiding ideology, building a service management system with the characteristics of Fosun. Looking forward to cooperating with you and creating a better future together!

    • Sales Department

      Develop new customers, maintain existing customers, develop sales plans and pricing systems. Cooperate in handling conflicts between the company and customers,

    • Order Center

      Coordinate with customers, decompose orders and issue production tasks, communicate project and factory order delivery progress.

    • Production department

      Complete product delivery on time to ensure product quality.

    • mounting portion

      Installation and after-sales implementation of engineering project countertops.

    • Engineering Services Department

      A project supervision team of 10 people recently conducted on-site management of the project, ensuring construction safety, project progress, timely delivery, and after-sales treatment at the project site.

    • Customer service

      Customer information organization, product after-sales tracking, and after-sales handling.

    Service phone： 0563-6951569、5951579、6951559
    • Pre order communication and confirmation

        After receiving the order, the order center first analyzes the customer's drawings, communicates with the customer to confirm whether the color, specifications, quantity of the order is a board order or a finished product order, and requests a delivery time and the latest delivery time.

    • Develop production delivery plan

        After confirming the order, the production department or processing department will develop delivery schedules for each stage based on the order type.

    • Complete delivery according to plan

        After receiving an order, the production or processing department first analyzes and decomposes the sheet or drawings. Track the situation of raw materials at all times and issue purchase orders to the procurement department in a timely manner to purchase raw materials. Reasonably arrange production and processing progress, and promptly arrange overtime to adjust deviations from the plan, ensuring timely delivery

    • After sales tracking service

        If there is after-sales service, the customer service department should promptly collect pictures, videos, spray codes, dates, product models, delivery times, installation times, installation personnel, and other information of the problematic products, and track after-sales service according to the after-sales service process.

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    0563-6951569
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